FAQ
jeevaaji game FAQ — Bonus, Deposit and Account
Whether you are opening an account at jeevaaji game for the first time or have been playing for a long time — detailed answers to the most common questions about bonus terms, withdrawal rules, slot RTP, depositing via bKash or Nagad, and account verification are all available here in one place.
For ages 21+
Bangladeshi mobile wallets
Bangla and English support
SSL encryption
Question Categories
Click any link below to jump directly to that section. Reading the full page will give you answers to almost all common questions about jeevaaji game.
Bonus Terms
It is important to understand the terms of all bonuses at jeevaaji game, from the welcome bonus to weekly offers. Read the questions below before claiming a bonus. For the full rules, see the Terms and Conditions page.
At jeevaaji game, the welcome bonus wagering is calculated only on the bonus amount — not on the original deposit.
Example: if you deposit ৳1,000, a 150% bonus adds ৳1,500 and your balance becomes ৳2,500.
Wagering applies only to ৳1,500 × 25 = ৳37,500. Once you have placed that total in bets, you can withdraw winnings from the bonus.
Each bet is deducted from the bonus balance and counted toward the wagering requirement.
No, the jeevaaji game 150% welcome bonus (up to ৳20,000) is available only once per account,
at the time of the first deposit. If the same person opens multiple accounts to claim this bonus,
it will be treated as a violation of the rules. After the first deposit, other weekly and special offers are available on a regular basis.
Every bonus at jeevaaji game has a set expiry period. If the wagering requirement is not met within that period,
the bonus balance and any winnings from that bonus are cancelled. The remaining balance from your original deposit is not affected.
The expiry date of each bonus is communicated at the time of claiming — keep it in mind and play in time.
Slot games generally count 100% toward wagering. Live casino, table games, and cricket or football betting
may count at a partial or zero rate — the rate varies by game. The terms of each bonus you claim
at jeevaaji game clearly state how much each game type contributes. Read those terms before
claiming a bonus.
Go to the jeevaaji game Login page and register a new account.
When making your first deposit, keep the bonus option enabled.
A minimum deposit of ৳500 will automatically add a 150% bonus — up to ৳20,000.
For example, depositing ৳26,800 will earn you the full ৳20,000 bonus and the wagering requirement will be ৳20,000 × 25 = ৳5,00,000.
Withdrawal Questions
The withdrawal process is straightforward, but a few rules need to be followed. Below are answers to the most frequently asked questions about withdrawals.
Yes, at jeevaaji game, the wallet or bank account you withdraw to must be registered in your own name.
Withdrawals to someone else's bKash, Nagad, Rocket, or Upay number are not allowed. This is strictly enforced for security and fraud prevention.
Use the same number you provided when registering your account.
The minimum withdrawal amount at jeevaaji game is ৳800. This limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer.
Requests below this amount will not be processed.
Once you have enough balance, withdrawals are handled quickly and smoothly.
Withdrawals from jeevaaji game to bKash are usually completed within 30 minutes to 3 hours.
The same timeframe applies to Nagad, Rocket, Upay, and bank transfer. If your account verification is complete, the process is faster. In exceptional cases it may take a little longer —
if so, please contact us via live chat.
If your withdrawal is pending, wait a while first — normal processing time is 30 minutes
to 3 hours. If more time than that has passed, contact jeevaaji game's 24/7 live chat or email.
If your account verification is incomplete or you are using a new payment method, additional verification may be required,
which can add some extra time.
Slots & Jackpots
jeevaaji game offers slot games from various providers including PG Soft, Pragmatic Play, and JILI. You can browse all categories on the jeevaaji game Slots page. Common questions about slots are answered below.
At jeevaaji game, free spins are mainly an in-game feature — for example, the in-game free spin rounds in Gates of Olympus or Sweet
Bonanza. This is a standard game mechanic, not a bonus offer.
Currently jeevaaji game does not separately offer a set number of external free spins.
Check the Promotions page for the latest offers.
RTP, or Return to Player, is a theoretical figure showing how much a slot game returns on average per ৳100 wagered over the long term.
For example, Fortune Mouse's maximum RTP of 96.96% means that over the long term,
an average of ৳96.96 may be returned for every ৳100 wagered. However, this is only an average and every spin is completely
independent. A higher RTP means the game tends to return relatively more over time.
Many slot games have a demo or fun mode, where you can understand the game mechanics, features, and
pay lines without using real money. This option may be available in the game lobby at jeevaaji game — whether demo mode is available depends
on the game provider. You cannot win real money in demo mode, but it is useful for getting familiar with the game.
The minimum deposit at jeevaaji game is ৳500 for any payment method. You can start playing
slot games with this amount. It is wise to choose games that suit your budget — starting with
lower-stake slots (such as ৳1–৳10 per spin) makes your balance last longer. Play responsibly
and stay within your budget.
Make a Deposit
Depositing at jeevaaji game is straightforward, and all major mobile wallets in Bangladesh are supported. Below you will find the most frequently asked questions about making a deposit.
jeevaaji game currently supports five deposit methods: bKash, Nagad, Rocket, Upay, and
bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
The minimum deposit is ৳500 for all methods. Deposits via mobile wallet are usually credited to your account instantly.
Log in to your account and go to the deposit option. Select bKash as your payment method.
jeevaaji game's designated bKash merchant number or payment instructions will appear on screen.
Follow those instructions to make the payment from your bKash app or via *247#, then submit the transaction ID.
The minimum amount is ৳500.
Payments made to jeevaaji game via Nagad are usually credited within a few minutes.
Submitting the transaction ID correctly after a successful payment speeds up the process. Occasionally
there may be a slight delay due to banking system load — if it takes more than 15 minutes, please notify us via live chat.
jeevaaji game does not charge any separate fee on deposits. However, when you make a payment from your bKash, Nagad, Rocket, or
Upay account, that mobile wallet's own transaction charges may apply — this is entirely subject to the wallet provider's terms. For bank transfers, the bank's standard
charges apply.
Account Verification
Account verification is a standard security process. It protects your information and funds. It also plays an important role in ensuring responsible gaming.
Account verification (KYC) is done for three main reasons: first, to confirm that the account genuinely belongs to you;
second, to ensure that no one under 21 years of age can participate; and third,
to prevent fraud and money laundering. This process keeps your account and funds secure.
jeevaaji game may request verification before your first large withdrawal or during a security review.
In some cases, verification may be required immediately after registration. Completing verification in advance avoids delays at withdrawal time —
so submit the required information right after registering.
jeevaaji game stores all data with SSL encryption on secure servers. Your personal
documents are used solely for verification purposes and are not shared with third parties.
For more details, read the Privacy Policy page, which explains the complete policy on how data is stored and
used.
A National Identity Card (NID) is the most accepted form of identity proof. A passport or birth registration certificate may also be accepted. A utility bill or bank statement may be required for address verification.
Document photos must be clear and show all four edges — blurry or cropped images are not accepted.
If the submitted documents are correct and clear, verification is usually completed quickly. A specific
timeframe cannot be given, as it depends on the review by the relevant team. To check the progress
of your verification or if you encounter any issue, contact jeevaaji game's 24/7 live chat for prompt assistance.
Have more questions? Get direct support
If you did not find the answer to your question in this FAQ, jeevaaji game's support team is available around the clock. You can reach them in Bengali or English — whichever is more convenient for you.
Live Chat
Active 24/7 — click the chat icon from any page on the site. Support is available in both Bengali and English.
Email Support
Use email for complex matters or if you need to attach documents.
jeevaaji game support address: [email protected]
Support Hours
24 hours a day, 7 days a week — including nights and public holidays.