jeevaaji game Privacy Policy

jeevaaji game takes the privacy of its users very seriously. This policy explains what information is collected when you use our website and related services, how that information is used, and what your rights are.

This policy applies to the jeevaaji game website, mobile application, and all services provided through them. It takes effect when you register on the platform, log in, or use any service. Our Terms and Conditions contain detailed rules for using the service and should be read alongside this privacy policy.

jeevaaji game reserves the right to update this policy from time to time. If changes are made, we will update the "Last Updated" date at the top of the page. For significant changes, registered users will be notified by email.

We collect information from you in two main ways — first, what you provide directly; second, what is collected automatically through your use of the site.

2.1 Information You Provide Directly

When registering an account, verifying your identity, or using our services, you may provide the following information:

• Full name, date of birth, and gender
• Mobile number and email address
• National ID or passport number (for identity verification)
• Bank account or mobile banking number (for deposits and withdrawals)
• Conversations with the support team via live chat or email

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identifiers (device ID, operating system, browser type)
• Site navigation data (which pages you visited, how long you stayed)
• Login and logout times and session information
• Gaming activity — bets, wins and losses, and transaction history
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification or fraud prevention, we may sometimes conduct additional checks through trusted third parties. In such cases, only the minimum information necessary is shared or received.

jeevaaji game uses collected information only for specific, lawful purposes. Your information is not used for any reason other than those listed below:

• Account Management: Creating, managing, and securing your account.
• Identity Verification: Verifying identity to ensure account security and prevent unauthorised access.
• Financial Transactions: Processing deposits, handling withdrawals, and ensuring transaction security.
• Service Improvement: Improving platform functionality and user experience.
• Customer Support: Resolving your support requests and communicating on relevant matters.
• Responsible Gaming: Identifying harmful gaming behaviour and providing necessary support.
• Fraud Prevention: Detecting and preventing illegal activity, money laundering, and fraud.
• Promotional Communications: Informing you about bonuses and offers, subject to your consent.

We do not use your information to make automated decisions that significantly affect your rights. All sensitive decisions involve human review.

jeevaaji game does not sell your personal information to third parties or rent it out for commercial purposes. However, information may be shared in the limited circumstances below:

4.1 Service Provider Partners

We work with trusted service providers for activities such as payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technology operations. These partners are given only the information needed for their specific tasks and are required to follow our privacy standards.

4.2 Legal Obligations

If disclosure of information is required by a court order, a lawful request from a government authority, or applicable law, we will comply. In such cases, we will try to notify you in advance to the extent legally permitted.

4.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, the protections of this privacy policy will remain in place and you will be informed before any such change.

Cookies and similar technologies are used on the jeevaaji game website. Cookies are small text files stored on your device that help improve site functionality.

5.1 Types of Cookies

• Essential Cookies: Maintaining login sessions, security checks — the site cannot function properly without these.
• Functional Cookies: Remember your preferences (such as language selection).
• Analytics Cookies: For understanding site usage patterns — such as which pages are visited most.

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may affect core features such as login and payments.

jeevaaji game applies technical and administrative safeguards to ensure the security of your information.

6.1 Technical Security Measures

• All communications are secured using SSL (Secure Socket Layer) encryption.
• Payment information is stored using industry-standard encryption.
• Firewalls are used to prevent unauthorised access to servers and databases.
• Regular security audits and vulnerability assessments are carried out.

6.2 Data Retention Period

Information is retained for as long as your account is active and, after account closure, for as long as necessary to meet legal and financial obligations. Transaction records are generally kept for five years after account closure. After this period, data is securely deleted.

6.3 Response to Data Breaches

If a security breach occurs that may affect your information, we will investigate promptly and notify you in a timely manner in accordance with applicable law.

As a jeevaaji game user, you have the following rights regarding your own information:

• Right to Access: The right to ask what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances, though complete deletion may not always be possible where legal obligations exist.
• Right to Object to Processing: The right to request that marketing communications be stopped.
• Right to Data Portability: The right to request your personal information in a structured format.

To exercise these rights, contact our support team via live chat or email. We will process your request in a timely manner after verifying your identity.

jeevaaji game strictly does not provide services to anyone under 21 years of age. We verify through our identity verification process that all users meet the minimum age requirement.

If we become aware that information from a minor has been collected by mistake, that account will be closed and the relevant information will be deleted. For more information on responsible gaming and age-related matters, please visit our Responsible Gaming page.

Our servers and technology infrastructure may be located in multiple countries. If your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place at the destination.

For international transfers, we use contractual protection clauses and industry-recognised security standards. This process keeps your information secure regardless of its location.

jeevaaji game may amend this privacy policy due to changes in services, legal obligations, or technological developments. If changes are made, the "Last Updated" date shown at the top of this page will be revised.

For any significant changes, we will try to give you 30 days' prior notice via your registered email or through the site. Continuing to use the site after a revised policy takes effect will be considered acceptance of the new policy. Answers to common privacy-related questions can be found on our FAQ page.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

We generally respond to each request as quickly as possible. Identity verification may be required for complex data-related requests.